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KOMPAS.com – A video upload shows an employee suspected of working in one of the leading coffee shops, Starbucks, was laughing while observing the private part of his customers via CCTV CCTV on social media, Wednesday (1/7/2020).
The video was uploaded by the Twitter account @LisaAbet.
In the narration that follows the video upload, Lisa mentioned that she saw the video she shared with her friend Instastory.
“Look at friends instastory who work at St * rb * cks, how scary are they “. Is this really a back office job? It’s really creepy woy takutt, “Lisa wrote in her tweet.
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Until now, the video has been watched more than 707,000 views and has been liked more than 23,300 times by other Twitter users.
Various comments that regretted these actions delivered by several Twitter users.
Some people think that what the person recorded on the video did was action sexual harassment.
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Starbucks Indonesia Response
When confirmed, PT Sari Coffee Indonesia’s Senior General Manager of Public Relations & Communications, Andrea Siahaan, said he deeply regretted the actions of one of his employees.
PT Sari Coffee Indonesia is known to be a Starbucks licensee in Indonesia.
“We, PT Sari Coffee Indonesia, feel very uncomfortable after learning of an incident in our store area that must be taken seriously,” Andrea said when contacted. Kompas.com, Thursday (2/7/2020).
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He also revealed that the behavior of the employees was outside the norms that they had been upholding.
Where it is implementing high standards so that every customer in all outlets feel comfortable and safe.
In addition, Andrea stressed that the incident would not be repeated.
“We have followed up and made sure this will not be repeated. This behavior cannot be tolerated and we ensure that the individual concerned is no longer working with PT Sari Coffee Indonesia,” he said again.
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In addition, Starbucks Indonesia also issued a confirmation and apology through the official Starbucks Indonesia account, @SbuxIndonesia on Thursday (2/7/2020).
https://twitter.com/SbuxIndonesia/status/1278601487661199361?s=20
Including sexual harassment
Meanwhile, Deputy Chairperson of the National Commission for Women Mariana Amiruddin revealed, actions taken by Starbucks employees included in the category of sexual harassment.
” Sexual harassment that, included sexual assault. Because verbally displaying a woman’s body that could embarrass the person, “Mariana said when contacted separately by Kompas.com, Thursday (2/7/2020).
According to him, why sexual harassment is included in sexual violence, because the employee uses a woman’s body without consent.
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This clearly violates the norm.
“He is a guest or customer of Starbucks, consumers should not be treated as such,” he continued.
Not only employees or officers who enlarge the CCTV screen by watching the private part of their customers, but the person who recorded the video also included sexual harassment.
“The disseminator of the video also includes sexual harassment, because he shows and humiliates the victim, even though the consumer does not see his face, still harassing,” he added.
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