The Albert Heijn website and app suffered a malfunction on Sunday, making it impossible for customers to place orders digitally. The cause of the malfunction is not yet known. It is also not clear when the problems have been resolved.
On Allestoringen.nl can be seen that many reports about the problems have been made since 08:00. Albert Heijn is currently not available for questions. People are also unable to get in touch with the company through social media.
Last month, the supermarket chain was overloaded as a result of the corona pandemic. For example, online crowds made it impossible to place orders. Whether Sunday’s problems are due to crowds is still unclear.
At the beginning of November, the supermarket also had to deal with an outage that was not related to crowds. Then customers did not receive their ordered groceries due to a technical problem at a distribution center in Amsterdam.
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