SoftBank Mobile Phone Service Disrupted in Yamanashi Prefecture
June 23, 2023 – SoftBank, one of Japan’s leading telecommunications companies, has announced a disturbance in its mobile phone service in certain areas of Yamanashi Prefecture. The disruption, which began around 8:32 pm on Friday, June 23, 2023, has affected customers in the Minamikoma District, specifically Nanbu Town and Minobu Town.
The affected services include mobile phone service, house phone, and MVNO (Mobile Virtual Network Operator) services that utilize the SoftBank line. Customers in these areas may experience difficulties in making voice calls, sending and receiving data, and sending SMS messages. It is important to note that emergency calls may also be affected or unavailable for some customers.
The cause of the disruption has been identified as a fire that interfered with another company’s transmission line. SoftBank apologizes for any inconvenience caused to its customers and assures them that the company is working diligently to resolve the issue as quickly as possible.
Customers who have any inquiries or require assistance can contact SoftBank through the following channels:
– “Softbank” Mobile Phone:
– From mobile phone: 157
– Toll-free: 0800-919-0157
– Reception hours: 10:00 a.m. to 7:00 p.m.
– Home Phone:
– Free call: 0800-1111-820
SoftBank encourages affected customers to reach out for any support they may need during this disruption.
As the company continues its efforts to restore full service, SoftBank appreciates the understanding and patience of its customers. Updates regarding the resolution of the issue will be provided as soon as they become available.
SoftBank remains committed to providing reliable and uninterrupted communication services to its customers and apologizes once again for any inconvenience caused.
How can affected SoftBank customers in Yamanashi Prefecture seek assistance during the disruption in mobile phone service?
Title: SoftBank Apologizes for Disruption to Mobile Phone Service in Yamanashi Prefecture
June 23, 2023 – SoftBank, a leading telecommunications company in Japan, regrets to inform customers about an ongoing disturbance in mobile phone service in certain areas of Yamanashi Prefecture. This disruption, which began at 8:32 pm on Friday, June 23, is currently affecting customers in the Minamikoma District, specifically Nanbu Town and Minobu Town.
The interrupted services include mobile phone service, house phone, and MVNO (Mobile Virtual Network Operator) services that utilize the SoftBank line. As a result, customers in these areas may encounter difficulties in making voice calls, sending and receiving data, and sending SMS messages. It is important to note that emergency calls may also be affected or unavailable for some customers.
The underlying cause of this disruption has been identified as a fire that interfered with another company’s transmission line. SoftBank deeply apologizes for the inconvenience experienced by its customers and would like to assure them that the company is working tirelessly to resolve the issue as swiftly as possible.
For any inquiries or assistance needed during this disruption, affected customers should contact SoftBank through the following channels:
– “Softbank” Mobile Phone:
– From mobile phone: 157
– Toll-free: 0800-919-0157
– Reception hours: 10:00 a.m. to 7:00 p.m.
– Home Phone:
– Free call: 0800-1111-820
SoftBank encourages affected customers to reach out for any support they may require during this inconvenience.
As SoftBank continues its dedicated efforts to restore full service, the company sincerely appreciates the understanding and patience of its customers. Updates regarding the resolution of the issue will be promptly provided as they become available.
SoftBank remains committed to providing reliable and uninterrupted communication services to its valued customers and extends its apologies once again for any inconvenience caused.
It’s frustrating to see a service disruption in Minamikoma District. SoftBank needs to act promptly and efficiently to troubleshoot the issue and ensure uninterrupted services for its users in Yamanashi Prefecture.