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Survey of the Best Working Models When the Pandemic Eases: WFO, WHF, or Hybrid?

TEMPO.CO, Jakarta – A number of companies have implemented the method work work from office (WHO) when Covid-19 cases began to decline. There are also those who still apply the work method work from home (WFO), and some combine them or hybrids.

Of these three models, which work method is the most relevant? The latest Kaspersky survey with 4,303 respondents in the information technology sector showed that 54 percent of employees claimed to experience increased workload while working from home and 69 percent of workers stated that WFH negatively affected their emotional state.

Meanwhile, from the management side, around 82 percent company worried that remote working methods or WFH resulted in decreased productivity. Although some experienced an increase in their workload, as many as 64 percent of respondents now no longer feel fatigued by working from home. They claim to have adapted and managed the workload and tasks at home.

Of the survey participants who began to adjust during WFH, as many as 36 percent said they were more refreshed while working from home and 28 percent felt there was no difference between WFO and WFH. In terms of emotional stability, the WFH work model is well received by employees.

As many as 67 percent of respondents stated that they felt more comfortable working from home and did not experience increased anxiety if they had to work overtime. While 41 percent of respondents even feel more comfortable WFH. On the other hand, the percentage of employees who feel uncomfortable being away from their co-workers is still quite significant, at 36 percent.

One solution of the two working models is a hybrid format. From the same survey, the combination of WFH and WFO is the most preferred option for employees. As many as 45 percent of employees who took the survey are happy to undergo a hybrid work model starting in mid-2021.

Chief Human Resources Officer di Kaspersky, Marina Alekseeva said, nowadays employee welfare is the focus of many organizations. “There is no ‘one-size-fits-all’ solution in developing a welfare program because the indicators of success depend on the needs of each employee,” he said.

Some of the company’s support for employees to be even more enthusiastic at work, including psychological assistance, consultation, fitness programs, financial consulting services to help employees overcome difficult situations in daily life. “It’s also important for companies to create a culture where employees can feel comfortable talking about their emotional state or problems with managers or personnel,” says Marina Alekseeva.

At Kaspersky, for example, the company makes a pulse survey to find out their condition and what health services are needed. There is also mental health support by collaborating with Neil Tranter, a mindfulness teacher, to develop a meditation course for employee.

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