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girl goes to the mall Got dragged into a skincare booth Came home and cried, losing nearly half a hundred thousand. Before summarizing the drama Suggestions on how to get your money back
At the Pantip.com website, the user name is Member number 3976758 posted a topic called “A lesson on spending almost half a hundred thousand in a shopping mall…skincare booth” by sharing a story after she went to a shopping mall in the Rama 3 area. At first she just wanted to buy ice cream.
But while walking in the mall, someone invited me to try out a skin scrub product. which she didn’t have anything to do with Although the skin scrub products are priced high, they are affordable. So she paid 2,280 baht. After a while, the staff informed her that she would give her a free facial spa. She refused the first time. But he said it wouldn’t take long and wanted him to try. No one had ever done it before. So she agreed.
Then the staff took him to a small stall that was blocked off by a wall. On the left is a salesperson. In front is the leader, sitting at his feet. During the facial spa, there was knowledge given. Telling the various properties of the product and telling about product promotions.
The first promotion is will offer a 50 percent discount on products with full price of more than 39,990 baht and the second promotion is that the shop has placed 5 pieces of skin care products, each item has a clearly stated price. Some pieces are priced as high as 5,900 baht. The shop says that If you are willing to pay the full price of 39,990 baht for the first product, you will receive 5 products for free immediately.
She refused and said We priced the product too high. He had never paid this much for facial care. But the shop said All products cost almost 100,000 baht. Paying just 39,990 baht is considered a great value. Then the store brought a QR code for you to scan and pay. and encourages that buying 5 items is worth it.
At that time, she was having a facial spa. And the face hasn’t been washed yet. So I couldn’t come out of the store. When you can’t stand the pressure So she agreed to pay. And there was a free product for her, a skin scrub that she paid for the first time. It means that she paid an additional 37,710 baht when she got out. She didn’t go anywhere. Carrying merchandise worth more than 39,990 baht, riding a motorcycle home Then I sat and cried about what I had done. Why is your heart not strong? Why don’t you refuse?
which when compared with skincare counters of many famous brands The price is not this high. And the more I thought about it, the more I felt sorry for my own carelessness. Four months of savings disappeared before my eyes. She would hate sales like this for a long time. And leave this as a lesson to everyone.
The owner of the topic I admit that I am a person who rejects people who are not good at it. And will be afraid when people are persistent and often behave incorrectly. causing a lack of consciousness in refusing
After her story was published There were many people who came to express their opinions saying that this kind of sales strategy Emphasis will be on psychology and intimidation. Therefore, it is not surprising that anyone would be a victim. Even though the customer has already refused and has refused many times. But employees will be trained to speak in steps. And there are layers upon layers of methods for dealing with rejection from customers, until in the end the person who was dragged into the booth had to give up the money.
While some people recommend ways to avoid encountering these booths in department stores, they are:
1. Walk in another direction. Or if you have to walk past, pretend to be talking on the phone.
2. If you encounter a trap, apply cream, get a tester, give out coupons, just say no or no, and don’t hesitate, no need to look at each other or have a conversation. Walk away quickly. If you can shuffle your legs, you’ll pass.
3. If you fall in and are persuaded to buy Say you don’t have a credit card, you’re unemployed, you’re in debt, you can clearly say that you don’t have any money to eat.
Ready to encourage the owner of the post saying Other people may not understand this matter. But sometimes it’s also difficult to explain why we allow it. And I think this should be a very big lesson. If you walk into the mall and see something like this Think of us as customers coming to the mall. There are no commitments to sales booths or clinics. Even if we try it, we won’t buy it. It’s not our fault. No one can do anything to us. But if he comes to force, intimidate, make you feel uncomfortable. We are the ones who can complain to the department store.
Recently, the thread owner updated that She contacted the company. and the company accepted the matter They agreed to give a 15 percent discount of 7,000 baht and would give the product for free, but she didn’t want it and asked for a refund of at least 15,000 baht because some of the products had already been unwrapped. leading to negotiations with the company She insists that she will not meet with the opposing salesperson. Because I admit that I’m afraid. Not comfortable meeting any face at all
Finally, when we talked The company has received back all items that have not been unpacked. in exchange for part of the money which during the negotiations She asked if this kind of thing happened often. The company says it has And her case is considered a very light case. Along with thanking everyone for their understanding and encouragement. And consider this a big lesson for her.
2024-02-07 12:00:51
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