The Superintendency assured that “It has not registered complaints from users of the system for the application of the quota plan but in any case it will control that it is applied correctly”.
After the three-month grace period, in August the first of the nine installments began to expire.
The banks had to apply this plan in a compulsory and automatic way to users who left outstanding balances as of April 30.
More than 2.5 million households this month received their card statements with the installments of the refinancing plan established by the national government at the beginning of the quarantine, and they found themselves charging an interest higher than announced (which was 43%) and the need to cover those amounts at a time when their economies are collapsing due to the fact that income has not recovered since then.
This was denounced in a report published yesterday by the CERX consulting firm, who assured that there were disparities between what it charges, in some it is 43% and in others it is not, which is disconcerting.
Also, many people who came in thought they would pay $ 147 for every $ 1000 of fee. But they got more than $ 400 for every $ 1000 of fee.
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