At present there are unsafe situations even through electronic devices.
Cybercrime is more common than you might think.
According to the Siedco Plus system of the National Police, In November 2020, cybercrime grew 83% compared to the same month in 2019.
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In total there were 36,834 crimes committed from April to November of last year.
According to Major Camilo Ramírez, head of the Colombian Cybersecurity Capacity Center – C4 of the National Police, “They forced people to stay at home and make use of information technology abruptly, many ignoring good practices to protect themselves from cybercriminals who took advantage of this situation. Crimes are migrating to the digital environment ”.
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In many situations, the victims of cybercriminals are not famous people.
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In many situations, the victims of cybercriminals are not famous people. Often the preferred targets of cyberattacks are common people.
The WhatsApp instant messaging platform may also have some risks.
If you have been the victim of your account theft, you can take the following steps to take on criminals.
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Steps to recover your account
In principle, you should reinstall the app and register your cell phone number again.
Following this, you will receive a Verification code With six digits per message (SMS), this code will allow you to open the account from your cell phone, which, in turn, will be automatically closed from the ‘intruder’ device.
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While waiting for the account to be recovered, the attacker will not be able to access it
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In case the ‘hacker’ activates two-step verification after gaining access to the account WhatsApp, you will be asked to enter that code. If so, you will have to wait seven days to recover the account.
The advantage? While waiting for the account to be recovered, the attacker will not be able to access it, because WhatsApp does not allow connecting the same number phone on more than one device at the same time, therefore, when someone logs in from another mobile, the previous one closes.
Since the website WhatsApp users are informed that not recommended give that code to any person, as it must be treated with total confidentiality, as if it were a password.
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The app also offers voice call option
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In case of not being able to perform the process by text message, the application also offers the voice call option, in which a robot will dictate the code for you to continue with the process.
However, this method might not work if the other person is actively using your account. That is why it is recommended to expel the attacker before continuing with the procedure.
There is another way to recover your account in case the above options have not worked.
An email should be sent to [email protected], official address from the app support.In the email you must write the text ‘Lost / stolen phone: Deactivate my account’, followed by your cell phone number.
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To send the number you must put the international code ‘+57’ in front of the number.
Upon receiving this email, WhatsApp will proceed to close all sessions from your account, causing the ‘attacker’ to lose all access.
After that you can start the login process to recover your stolen account.
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