Eovi Mcd Health and Services has placed telemedicine at the heart of its priorities for several years.
Today, in accordance with the decree of March 10, 2020 and the ministerial publications of March 18, 2020 on the solutions used, teleconsultation and tele-expertise devices find all their relevance in the organization set up by the mutual group to deal with to the coronavirus epidemic.
In order to:
- Preserve the health of patients, especially the most fragile
- Preserving the health of our employees
- Ensure continuity of care, especially emergency care
Teleconsultations to preserve patient health
As of stage 3 of the epidemic, mutual clinics and health centers have deprogramed surgical procedures and non-emergency examinations.
In order to ensure continuity of care for patients requiring follow-up (post-operative follow-up or for chronic diseases), while avoiding these often fragile people, travel and possible contact with the virus, the establishments have equipped themselves with positions to ensure this follow-up via teleconsultations, by involving the actors, ARS, CPAM, URPS, freelance doctors, salaried doctors, specialists and generalists.
In Montpellier, at the Clinique Mutualiste Beau Soleil and in the health centers managed by Languedoc Mutualité, patients can benefit from these teleconsultations from their home. 500 remote medical appointments take place each week
In Saint-Etienne, fragile patients not suspected of COVID, following treatment (for patients from the CMSI, the active file in oncology or pregnant women or presenting risk factors), are welcomed in a consultation at accessible, secure distance in a medical room equipped with a HOPIMedical trolley comprising connected medical devices (otoscope, stethoscope, electrocardiogram, ultrasound, doppler, dermatoscope) by a specialized and experienced nurse who accompanies them during the appointment with the doctors specialists at the Clinique Mutualiste. An employee and patient protection protocol is implemented.
The mutualist group has also installed telemedicine equipment supported by nurses trained in the hospitalization service of the Clinique Mutualiste in Saint-Etienne which receives patients suffering from coronavirus. This is to provide these patients with specialist advice (cardiologists, geriatricians, emergency physicians, etc.) within a limited time.
This device provides patients with comprehensive care while protecting them and the medical specialists from possible contamination.
Telemedicine to reinforce nursing and medical teams in nursing homes
Since 2015, the group has equipped its first nursing homes with telemedicine devices and now has solid experience, beneficial today to support its 35 accommodation establishments for dependent elderly people during the crisis.
In the current context, the mutual group has developed its system to support the teams of establishments and meet new needs.
Thanks to a new solution, Télémédica, installed in some establishments and gradually, on all nursing homes, teams can consult remotely, in addition to a telephone hotline already deployed, a geriatrician doctor and obtain a specialist opinion on the care of a resident, in particular in the case of elderly people with Covid.
Through this system, the mutualist establishments of Eovi Mcd Health and Services and the associated liberal professionals also anticipate potential absences of coordinating doctor, in the event of a sick doctor, and secure the care of residents while reassuring healthcare teams.
Our system also allows the establishment to quickly seek the opinion of an emergency doctor for medical support if the health of a resident deteriorates while respecting the emergency call instructions of 15.
Other upcoming projects
In addition to these systems, Eovi Mcd Santé et Services is continuing to reflect on integrating telemedicine and optimizing and securing care within nursing home care services.
The group is currently deploying teams of professionals dedicated to home support for patients with coronavirus who do not require hospitalization or those infected with the virus and for return home after hospitalization. A telemedicine system would enable professionals to benefit from the support of a specialist doctor from the group’s internal network, as is the case for nursing homes.
Direct Doctor serving group employees
The group has made it a priority to preserve the health of its employees, on the front line in supporting patients affected by the virus.
As part of the partnership between Eovi Mcd Mutuelle and Médecin Direct, a medical teleconsultation platform, employees of the Eovi Mcd Health and Services group have free access to the platform. They can thus, if their attending physician cannot be reached or cannot respond to them quickly, request an online appointment with a doctor and have an answer, advice, opinion, diagnostic.
Thanks to its experience in telemedicine, the Eovi Mcd Health and Services group was able to rapidly deploy innovative devices that meet the requirements of this health crisis and make it possible to protect patients and health professionals as well as the continuity of care.
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