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• Making appointments, drafting letters, personal tasks, etc., the BE Conciergerie agency has launched a remote business concierge service at the start of the year.
• Young entrepreneurs, but also liberal professions, the concierge services have been able to adapt to this new clientele.
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For making appointments, drafting letters, administrative procedures, personal tasks, organizing diaries or even organizing job interviews …, having a remote personal assistant is possible today. hui. The BE Conciergerie agency has entered the niche since the beginning of the year with its brand new concept “My personnal assistant”. “The Covid crisis has accelerated things a little with the proliferation of teleworking. It all started with requests from customers who wanted to have assistants not full-time but for occasional needs, ”emphasizes Loubna Bedraoui, CEO of the agency.
The latter, which has been in existence since 2010, has recently diversified its services over the years, moving from luxury, private or even corporate concierge services.
“The profession has evolved a lot in recent years, especially the corporate concierge service which is developing more and more. Previously unknown to the general public, today it is imposed by force of circumstances, since it allows many managers, entrepreneurs or senior executives to dispense with time-consuming tasks, ”she explains.
It must be said that more and more companies are convinced by the provision of a company concierge and the advantages are numerous.
“Administrative tasks, professional constraints, domestic unforeseen events, added to the usual routine…, the days can very often turn out to be real marathons. This can fill an entrepreneur’s entire weekly schedule. Using the services of a remote personal assistant allows you to concentrate on the heart of your activity and save considerable time. By offering various services, the concierge offers a quality solution, frees up time for the client and increases their well-being, ”continues the same source.
A concept now accessible to small structures
It must also be said that the concept is attracting more and more SMEs and start-ups-especially budding bosses who start their activities and must sacrifice their private life to allow the viability of their young shoot.
Young entrepreneurs but also liberal professions, the concierge services have been able to adapt to this new clientele, with operating methods that correspond to the organization and budget of small sizes.
For example, the BE Conciergerie agency offers hourly packs from 10 to 180 hours depending on customer requirements, but also a monthly subscription for a price of 2,900 DH / HT. “We even had requests from CODIR committees that needed occasional assistance and could not afford to recruit full-time people due to lack of budget,” says Ms. Bedraoui.
Faced with growing customer demand, the agency obviously intends to strengthen its staff of personal assistants who necessarily require training in digital tools. “Today, each assistant can manage a maximum of three clients with all the confidentiality that comes with it. Moreover, we have a legal firm as a partner to validate all the necessary clauses in a service contract, ”she explains.
And to continue that “unfortunately many assistants have found themselves without a job since the start of the health crisis. Today, the opportunity exists so that these professionals can take charge, work remotely while allowing a balance between professional and private life, ”continues the same source.
To go further, the agency also intends to offer its services to international clients who wish to invest in the Moroccan market, thus preparing the ground for their establishment.
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