All branches of MediaMarkt and Saturn nationwide were closed for about a month. The markets focused on that during this time Online store, Market pickup was still possible in most stores.
Update: From April 24th, the markets in Baden-Württemberg will reopen. From April 27, the markets in the largest federal state, North Rhine-Westphalia, will be reopened subject to conditions. The markets in Bavaria will follow from April 29th. According to the information, the shops are only closed in Saxony and Saxony-Anhalt.
Here MediaMarkt and Saturn partially open again
Now the first branches of the two electronics retailers are to open again – under certain conditions:
- Reopening of the markets in:
- Bavaria (from April 29)
- North Rhine-Westphalia (from April 27)
- Baden-Wuerttemberg (from April 24th)
- Berlin
- Brandenburg
- Bremen
- Hamburg
- Hesse
- Mecklenburg-West Pomerania
- Lower Saxony
- Rhineland-Palatinate
- Saarland
- Schleswig-Holstein
- Thuringia (all from April 22nd)
- The markets in Saxony and Saxony-Anhalt remain completely closed.
- Opening times Monday to Saturday 10 a.m. – 6 p.m.
- Reduction of sales space maximum 800 square meters
- Strict hygiene and security measures
- Focus on service and repair services
- Pick-up stations
Cyberport also opens again
By the way: Also with Competitors Cyberport reopen the branches – under appropriate hygiene conditions. About in Berlin-Charlottenburg, Berlin-Mitte, Berlin-Steglitz, Bochum, Dortmund, Dresden Waldschlösschen, Essen, Leipzig, Stuttgart, pick-up counter Siebenlehn – With the branch in Dresden, the shops are even open again in Saxony.
The stores of notebooksbilliger.de and Euronics remain closed – sometimes with limited service – also in matters Market pickup.
With the reopening, MediaMarkt and Saturn are expanding the previous program. The recommendation is still that you should shop online and can now use the flexible solution of the market pickup and thus limit the stay in the store to a minimum and still shop as quickly as locally.
→ switch to mediamarkt.de
→ switch to saturn.de
As known from supermarkets, there will be special protective measures such as spitting protection devices at checkouts and employees will work with mouth and face protection. Customers should pay contactless if possible. After the first markets opened this week, the boss was satisfied: “At the locations where we were able to open our markets again, it shows that our concept works very well and that distance and hygiene standards are easily met” said Florian Gietl, CEO of MediaMarktSaturn Germany.
Ferrero promotion – voucher redeemable online?
Currently, many packs of Ferrero items (promotion “Ferrero hits“) – about Kinder Country, Bueno, Duplo and more – MediaMarkt coupons worth 10 euros. It actually means cutting out, going to the market and saving.
The bad news: The 10 euro coupons on the Ferrero packs cannot be redeemed online. For technical reasons and in the absence of specific winning codes, there is no handle here. The QR codes are only readable by the MediaMarkts cash register system, it is said. When asked by a customer, Media Markt is playing for time: in May there is still enough time to redeem the coupons. It is also conceivable that the Ferrero campaign will be extended by a few weeks in good time. The campaign, which started in February, originally runs until May 31.
The voucher is valid until the end of May, so there is currently enough time to redeem it.
– MediaMarkt (@mediamarkt_de) April 13, 2020
Tip: There is a 10 Euro coupon online with one Sign up for the newsletter.
MediaMarkt still closed? So it is about collection and exchange
As before, the following applies to online shopping and, in particular, to federal states where the shops remain closed (Saxony and Saxony-Anhalt):
Parcels will be sent via DHL and Hermes shipped as usual, it says (Why it sometimes takes longer at DHL). Assembly and collection of old devices is currently no longer possible. If you at Media Markt or Saturn pick up at the store you have chosen, this is still possible – at least that’s the statement. However, readers tell us that this does not always work in individual cases. Basically, there are employees in the markets who issue ordered products. You can always find detailed information in the relevant local market.
exchange is also currently not possible. Here, however, both markets hold the prospect of an accommodating solution when they reopen.
No pick-up on Saturdays
On Saturdays, according to the information, no pickup is possible, only Monday to Friday from 10:00 a.m. to 6:00 p.m.r.
Here there are Information for customers from Austria.
Basically these days applies to online business:
- No shipping costs from 59 euros purchase value
- Market pickup possible
- exchange not possible
- 0 percent financing up to 36 months
- No Construction & assembly
- No Collection of old devices
- repair: possible again in open markets, otherwise contact the manufacturer
For questions from the series, the customer hotline is available at 0221 / 22243-333 (MediaMarkt) or 0221 / 22243-123. The phone numbers are manned from Monday to Saturday, 8 a.m. to 9 p.m.
→ Display: Cell phone broken? Have repamo.com conveniently repaired from home
This is what Media Markt and Saturn say
The CEO of MediaMarktSaturn, Florian Gietl, says: “We are relieved that we can no longer only be there for our customers through our online shops, but also on site. We have therefore prepared intensively for this first phase of the reopening in order to make shopping as pleasant as possible. However, security is paramount. The most important thing is therefore the well-being of our customers and employees. That is why we are doing everything we can to consistently implement and comply with the numerous protective measures in our markets. “
You can find more information on the corona virus and its consequences on our overview page on the subject.
Affiliate link: inside digital receives a small commission,
if you buy via the marked link. The price of the product
does not affect this. The earnings help you get ours
to be able to offer high-quality journalism free of charge.
–
