He Mariscal Sucre International Airport It is recognized as the best airport in Latin America and the Caribbean in the category of 5 to 15 million passengers annually, according to the announcement made by the Airports Council International (ACI) Worldin collaboration with the leading travel technology company, Amadeus. This distinction was given at the prestigious awards Airport Service Quality (ASQ), which highlight the customer experience at airports worldwide.
The program ASQ, recognized as the world’s leading airport customer experience benchmarker and mediator, is based on live research through administrative surveys directly to travelers at the airport. In the mediation relevant to 2023, the Mariscal Sucre International Airport It was also awarded as the cleanest airport in the region.
The corporation Quiport participate in the program ASQ since 2018, currently holding level 5, the highest on the scale, along with the airport of Incheon in South Korea. In the mediation carried out between January and December 2023, around 1,400 passengers completed surveys covering 53 questions, evaluating various aspects of the passenger experience at the airport.
According to The timethe highlights of the Mariscal International Airport Sucre In the 2023 assessment they include a rating of 4.47 out of 5 in the cleanliness of the terminal, 4.33 in the ease of movement within the airport, and 4.29 in the service vocation of the airport staff.
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