GENT WRONG: Many people received this error message on Saturday. Photo: Screenshot
The odds at Norsk Tipping are partly down while operators try to solve the problems.
Published:
Less than 20 minutes ago
On Saturday evening, messages flow in to Norsk Tipping from customers who do not receive bets delivered at Oddsen.
This is what communications advisor Roar Jødahl at Norsk Tipping tells VG.
– We have performance problems in our odds solution linked to two subcontractors which we are trying to solve, says Jødahl.
There were technical problems with Oddsen last weekend as well. Jødahl says that they had a team that worked on fixing the problem during the week.
– We have obviously not managed to solve it completely.
In the process of trying to fix the problem, they shut down the service completely. Then there is no possibility to deliver games. But Jødahl assures that if you have been able to deliver bets, you will get the prize paid out.
– I understand all possible frustration. Both we and the customers are of course sorry for this here.
– This is about turnover here. It is impossible to say how much, but the worst thing about it is that the customers have bad experiences.
Norsk Tipping continues to work on the problem until tomorrow, but cannot guarantee that the problem will be solved on Sunday.
Published:
Published: 02.09.23 at 18:04
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2023-09-02 16:04:34
#Norwegian #Tipping #technical #problems #Understands #frustration
