The Commissioner of the Telecommunications Bureau of Puerto Rico (NTPR), Sandra Torres He explained on Monday the reasons why consumers should not answer calls from countries such as Latvia, Latvia and Russia, because it is a fraudulent scheme.
“When these people make these kinds of calls, the ‘one ring tone’ as they call it, here at the local level the Police Cyber Crimes Unit is urging people to call to complain and they are in an investigative process, ”Torres said in a radio interview (NotiUno).
“When a consumer receives a type of call like this, our first call is for them not to answer, because that is precisely the scheme. The phone rings in places known as ‘caller ID spoofing’ which is nothing more than spoofing. That is purely programming. They are numbers that are reflected there. It is not necessarily from that number that they are calling you, ”he added.
During the weekend, a large number of people who received calls from international numbers with area codes such as: 375, 371, 563, 255 and 381 were reported on the island. He indicated that millions of these cases have also been reported in the United States.
Torres explained that “once you answer or if they insist on the call and you dial again, that’s when the scheme begins and they keep you online while they are making international calls that are obviously going to be reflected in your bill.”
Likewise, the official urged consumers not to have credit card images or sensitive information on cell phones, as they may also be subject to the fraud scheme.
“They can access (cell phone information). It is programming. The more time they keep you there (on the call) telling you or talking about an offer, those minutes they are using to make international calls and to give you an idea, the cost of these calls can be from 3 to 7 dollars the minute. That is why the bill is going to be quite high, “warned the official.
Whoever has to make a complaint about these calls, can contact the Police at 787-343-2020 or (787) 793-1234. They can also file a complaint with the FCC at https://consumercomplaints.fcc.gov/hc/en-us or by calling 1-888-225-5322.
“Don’t answer those kinds of calls is our call to the public. It doesn’t matter that every ‘x’ time the same number rings for you. That number is not a real number. It is a supplanted number. It is called impersonating, which is known as ‘caller ID spoofing’. Do not answer it and call and report it to the Cyber Crimes Unit. The FCC is also making the same appeal, “insisted the NTPR commissioner.
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