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Find out what brought down WhatsApp, Facebook and Instagram

Whatsapp. Photo: Agência Brasil

WhatsApp, Facebook and Instagram show instabilities this second (4). They are out of breath. Problem seen by the platforms has not been officially explained yet, but users who try to access them encounter an error called “5XX Server Error”.

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What made WhatsApp, Facebook and Instagram go down?

The explanation is that this code that people found gives clues to what’s going on.

According to the website TechAll, the warning of “5XX Server Error” simply means that the problem is being caused by a failure of the service servers.

This means, in a practical way, that the error occurs when the server. It comes from the central computer of each of these platforms, which cannot complete the user’s request and, therefore, cannot display the desired information.

Considering the case of WhatsApp, messages stopped being sent, while Facebook and Instagram stopped showing posts and photos.

5XX, also called “Error 500”, usually appears a few times in everyday life, when sites have problems, and in some cases pit can even be resolved by the user. In the situation of WhatsApp, Facebook and Instagram errors, however, the company has not yet resolved the issue on its servers, so it is necessary to wait.

“We are aware that people are having difficulty accessing our apps and products. We are working to get everything back to normal as soon as possible”, says the official statement from the company.

Mark Zuckerberg, the owner of Facebook, also owns Instagram and WhatsApp.

Internationally, speculation is that the failure would be related to a bottleneck in the telecommunications structure. The feature called DNS, which converts website addresses into IP numbers would be failing in Facebook’s systems, which would disrupt services and could lead to a 500 error.

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