Better.com CEO fires 900 employees in New York via zoom metting

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Vishal Garg (43) is the CEO and founder of Better.com.

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In a Zoom meeting, he fired 900 employees.

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Better.com sells mortgages online. 9,000 employees remain in the company, working in the USA, Great Britain and India.

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A year ago, Better.com was recognized as a good employer.

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The following message is not one that employees want to hear now, announced Vishal Garg, 43, the CEO of the American online mortgage company Better.com in a Zoom call with 900 participants last Wednesday. “If you take part in this call, you will be part of the unfortunate group that will be fired,” Garg said. The employment will be terminated here and now with immediate effect. An angry employee filmed the call.

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Accused of unproductivity

With the Zoom call, the CEO cut nine percent of his workforce – including the entire team dealing with equality, racism and sexism in the workplace. Vishal Garg said the “market has changed,” meaning drastic cuts to the $ 7 billion company’s workforce will be required to survive. But that’s not all: He also accused the employees of being unproductive. “Get better training,” he added.

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The cursing employee later posted the video on social media. The CEO joined in among the indignant comments. Of the employees he had fired, “at least 250 people worked an average of two hours a day while they stamped eight hours,” he wrote. “You have stolen our customers who pay the bills, who in turn pay our bills.”

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Remaining employees are closely monitored

Garg said the company began reviewing employee productivity data four weeks ago – including missed phone charges, the number of calls made and received, employees being late for customer appointments, and other metrics. “We saw some alarming statistics and a number of our customers were not getting the service they deserved from our teammates,” said the CEO.

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Accused of unproductivity

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