April 24, 2020 update
OnePlus quickly learned of the problems encountered by some users with the OnePlus 8 Pro screen. In a press release sent to Android Police, OnePlus undertakes to correct the situation in a future OTA update. “OnePlus appreciates user feedback and is committed to providing the best smartphone experience. Our team is currently studying these reports to identify the best possible solutions for our users, and we will deploy updates as soon as they are ready. “ OnePlus announces. We can therefore expect a fix to be offered in the coming weeks.
Owners of a OnePlus 8 Pro report in the forum pages of the brand a concern of display. The colorimetry would draw towards green. The brand says that there is no problem, but that the phenomenon could be due to the marriage of an AMOLED screen and a high refresh rate.
–
OnePlus recently launched the OnePlus 8 Pro, its most ambitious and expensive smartphone to date. 999 euros for the best equipped version. At this price, consumers obviously expect an irreproachable product. However, it seems that some small faults are also here. We want as proof several messages posted on the official forum of the brand.
Also read: OnePlus 8 Pro 5G test: bigger, beautiful and powerful… but also more expensive and bulky
Several OnePlus 8 Pro buyers say their display has a green tint issue. The image accompanying this article was posted by one of them on the OnePlus forum. You see the OnePlus 8 Pro alongside a Galaxy Note 10. And the screen on the left, that of the “flagship killer” is visibly greener than its neighbor. This problem appears especially in low light.
A problem related to the nature of AMOLED
One of the owners who suffered from the problem contacted the brand’s customer service. He relayed the answer given to him on the forum. In this response, OnePlus explains that the screen of the OnePlus 8 Pro is a custom screen. AMOLED backlight. Definition QHD +. 120 Hz refresh.
When these three features are combined, according to OnePlus, afterglow may appear on the screen with high contrast images when displayed for too long a period of time. The effect disappears very quickly. In some cases, when the ambient light is low, a green effect may appear. This would be due to certain properties of AMOLED.
This green display problem obviously reminds us of Samsung’s mishap with the Galaxy S20 Ultra which also displayed a green strip under certain conditions. The problem has since been resolved thanks to an update being deployed. Perhaps OnePlus will also release an update to correct this problem. A mishap that recalls that the OnePlus 7 Pro also suffered from a screen malfunction…
Source: Android Police
–
/imgs/2020/04/23/12/3880347/e4df03fbc0e083edc4b9078b258c646c5a1df53b.jpg?resize=150%2C150&ssl=1)
