Promised to launch the Freebox Delta in December 2018, the Dolby Atmos is still for absent subscribers. It’s times it’s good, subscribers should finally be served at the start of the school year, according to Xavier Niel. In the meantime, the Freebox Delta offer is enriched.
The wait is long, to the point of exceeding subscribers for many months, Dolby Atmos, an “immersive” audio format offering a unique listening experience in three dimensions via verticality management, is still waiting on the Freebox Delta. However, Free has promised its integration on the sidelines of the launch of its high-end box in December 2018. Xavier Niel had then announced a launch in “a few weeks”. It must be said that the operator had made it an argument of choice, then radio silence.
Worse, the website no longer mentions the imminent arrival of this technology on its website. Asked about this significant delay (18 months), Xavier Niel wanted to make his mea culpa in an interview granted last week to Univers Freebox during the launch of Freebox Pop. “We depend on a third party and it is a mistake because from the start we are told it happens but it does not happen, it is a real point, it is a real problem because we promised it” .
So what happened? “We have a component on which we must have a firmware that must always be delivered to us soon and we always promise that it will be delivered tomorrow”, explains the founder of Free before risking a new date, “We think it should happen on September 1st”. What finally offer Dolby Atmos to Freebox subscribers who no longer hope.
In the meantime, Free wants to be forgiven, “For existing Freebox Delta subscribers, they are told the WiFi repeater, you pay 10 euros for shipping and you have it. To be forgiven, look we also offer you football (Free League 1 Uber Eats service from August 22), it’s the same price, it’s included and it doesn’t change anything ”. Gifts that hopefully will satisfy subscribers provided that the Dolby Atmos finally arrives in September.
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