The world’s most popular instant messaging app has given many users a headache, due to the “you may have new messages” sign appearing intermittently and without explanation.
Basically, the app is telling you that it hasn’t been able to connect properly for a while, and you probably aren’t getting notifications of the messages it sends you. This happens for several reasons and therefore has different possible solutions.
Sometimes we leave the smartphone for a long time without paying attention and for no apparent reason the background data sync does not work as expected.
That is why it is possible that, if the notification “You may have new messages” is displayed, when you open the WhatsApp application, the connectivity is restored and you receive all the messages together.
However, it is also possible that the issue is not resolved simply by logging into the mail service. So keep other issues in mind.
First of all, if you are connected to a Wi-Fi network, you need to check that it has internet access. This is a basic step, but it allows us to quickly remove a typical problem from the list.
If the internet connection is working properly, we need to review other aspects that involve configuring WhatsApp and our mobile.
For example, make sure the battery is charged enough for background data sync to work normally. On many devices, this functionality is limited if the battery saver is turned on automatically; this usually happens if you have less than 10-15% energy.
If the WhatsApp settings are tied to a restriction on data use, whether from mobile networks or Wi-Fi, the “You may have new messages” notification may appear more frequently. Make sure the app has no connectivity limitations.
You can check it by entering your smartphone settings and application management. Keep in mind that if you allow WhatsApp to connect without restrictions, you may see an increase in your mobile data usage.
Either way, it also varies by country as there are many phone operators that free up the use of WhatsApp so that it does not consume data from plans purchased by their customers.
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