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what works, what suffers


With the confinement of the French, who have to limit their movements and their social interactions, the sites of large retail chains are increasingly in demand.

[UpdatedMarch182020[Misàjourle18 mars2020at 5:56 p.m.]Overcrowded stores, queues in and at the entrance of supermarkets, robbed shelves, missing products … For several days, in the unprecedented epidemic context that we are going through, it has become increasingly difficult to shop . During this period of confinement ordered by the government, it is only possible to go and buy essential foodstuffs if you present a specific travel certificate in the event of an inspection. And if Emmanuel Macron invited the French to “drastically” limit their movements and their social interactions, a solution was obviously taken by storm by a whole part of the population: the deliveries of races. In view of the general rush in “traditional” supermarkets, this is a solution that could change the consumption habits of French people after Covid-19. But beware, if getting your shopping limited direct contact between people, the risk of contamination remains present, the virus can remain on a surface for several hours.

Before confinement, requests had already increased by more than 70%, LCI reported on March 14. Sales boosted at the time by seniors, the first people affected by travel restriction recommendations. But this epidemic context has of course had repercussions on the modes of delivery and on the functioning of certain distributors. Also on the usual “drive” sites, the queues are installed and some products are running out. Here’s a quick guide to finding your way around the stores that still deliver:

Everywhere in France, it is always possible to go shopping on the Carrefour site, races which will then be delivered to your home. However, with of course additional precautions linked to the epidemic context. There too, it is a queue that welcomes you, and several products may run out depending on the region where you are. Carrefour also announces that it has obviously taken several measures in view of the situation. “In this very special period, many of you place orders. We apologize in advance for the wait and the potential missing items during your delivery”; “Our teams use gloves to prepare orders and regularly clean the carts and terminals”; “We invite you to remain united and order only the quantity necessary for your daily needs”; “We invite you to remain united, and order only the quantity necessary for your daily needs” are all messages that we can have on the site (which is slowed down by the influx of requests).

At Auchan, the observation is the same as in other distributors: shopping online requires patience. There too, the Auchan drives are taken by storm by the French, invited to take responsibility not to create shortages themselves. Several messages are posted on the site to encourage people to be patient. “Dear customers, our delivery slots are greatly delayed due to the influx of orders. We do our best to guarantee you the entirety of the validated products, please contact us only if you have questions upon receipt of your order. All our efforts are centered on the fact of being able to serve our customers and we invite you to remain united by ordering only the bare necessities. Thank you for your understanding! “, we can read when arriving on the Auchan drive home page .

Another large area where it is always possible to shop online and have them delivered to your home: Leclerc. More than 650 stores offer this service throughout France. But there too, certain products, notably pasta, were victims of this confinement period and are running out. “Following current events, it is possible that some orders may arrive late,” it said on the Leclerc delivery site.

The Houra delivery platform, which carries the shopping of individuals at home and therefore also in particular demand since the beginning of the Covid-19 pandemic, has just announced to its users that it was suspending new orders until new order. “Faced with the exceptional situation that we all know, the whole houra.fr team is mobilized to ensure the continuity of our services, your protection and that of our teams. In order to replenish our stocks and be able to serve you better in next few days, we have made the decision to temporarily suspend the taking of new orders “, we can read in a press release from the group, which specifies that” all orders already confirmed will be fulfilled “.

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