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Volkswagen listens to disappointed customers | Machine

It was one of the biggest criticisms of the modern Volkswagen interior: the absence of buttons and rotors, so much so that you had to dive deep into the control menu for every change.

Car manufacturers are increasingly trying to cut costs by banning physical buttons inside. More and more functions are housed in the infotainment system and one button after another is replaced by a completely flat and touch-sensitive one.

Although such a neat interior looks modern and trendy, it leaves a lot to be desired when it comes to ease of use. Now use the buttons you need to swipe over, which are often accidentally tapped. According to VW CEO Thomas Schäfer, the German brand has gone too far with this and therefore are bringing back physical buttons on the steering wheel, probably the first on the Golf.

First in the new VW Golf

Schäfer writes in his own LinkedIn page that the brand wants to improve the ergonomics of its cars and gives as an example that Volkswagen is returning steering wheels with physical buttons. At the request of the customer, he writes. It remains to be seen whether putting physical keys back on Volkswagen model steering wheels also means the brand will throw more touch-sensitive buttons out the door.

It is not impossible for VW to introduce touch sensitive cursors adapt or even replace the air conditioning system in the long term. The Volkswagen Golf is about to be renewed. Previous spy photos already showed the interior of the revamped Golf. A already sighted test specimen of the renewed Golf not only did it have a larger infotainment screen, but also a steering wheel with physical buttons. The Golf is probably the first Volkswagen to have these keys behind the wheel again.

Previously, Swedish research has shown this old-fashioned keys inside are much safer.



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