But there are those who are trying to reposition flights booked months ago before the lockdown and then canceled. The airline this time is Blue Air. “I had booked a flight in February to Lamezia Terme, obviously it had been canceled, I had rebooked it for June 26 but also in that case the company warned me that there would be no flights from Turin to Lamezia before July 1 – he explains one of the passengers still waiting to board – Rebooking that flight was an odyssey. The airline’s call center rings empty and indicates an email to write “but – says the passenger – I have been waiting for a response for 25 days”. waits, even the international paid number are eternal and expensive. “In the end I turned to a number dedicated to travel agencies that I managed to find and I was able to rebook the flight for Monday, who knows if I will be able to leave. The strange thing is that my mother-in-law managed to leave on June 26 as I should have done, so the flight was there but it was not possible to book it “.
And yesterday the passengers of the Blue Air flight to Lamezia showed up at the airport to check-in because – in times of pandemic – the company canceled the possibility of doing it online, at least for some flights. The result was a gathering of about thirty people in front of the Blue Air check-in counters with several hours in advance on boarding scheduled for 1.40 pm.
“Normally the domestic flights that have been scheduled after the lockdown are operated regularly – explain from Sagat, the company that manages the airport – There are countries like Romania and Morocco that had prolonged the restrictions to Italy and therefore these flights in some cases they have been canceled. “
Sagat also rejects the criticisms of the gatherings: “The passengers all had a mask, which is mandatory at the airport, as written in dozens of signs and monitors and repeated by the sound announcements. Our supervisors but above all the police are always at the I work to enforce the rules – they explain – Yesterday no passenger turned to our information desk to claim or report canceled or lost flights. The news circulated returns an image of difficulty and insecurity in attending Turin airport which do not correspond to the experience of those who in these days finally have the possibility to start traveling again “.
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