Domestic airlines and State Railway of Thailand Different measures Postponement Changes to travel during the New Year season as follows.
The Ministry of Public Health urges people not to travel during the New Year
1. Bangkok Airways Bangkok Airways
Due to the situation of the spread of coronavirus 2019 (COVID-19), Bangkok Airways Taking into account the impact of passenger travel
Thus facilitating passengers who hold a ticket on all domestic routes of the airline and haveTravel schedule between 30 December 2020 and 31 January 2021 Can change the trip byFee waived for ticket changes
Passengers who have reserved seats directly with the airline Call center 1771 or call 02-270-6699 from 08.00-20.00 and passengers who issued their tickets through the dealer office. Please contact the dealer directly.
2.Air Asia Details as follows
Change flights Unlimited number of times
Free of charge
• There may be a price difference for the new flight selected (compared to the original flight price).
• Do it yourself via the menu to manage bookmarks. You don’t have to do this through AVA Live Chat.
• Covered for those who are scheduled to travel until 30 March 64 with the new schedule. Travel until 30 June ’64
• Must be done 48 hours before the original travel schedule.
For unlimited flight changes and itineraries Can follow steps Through the following bookmark management menu for airlines Air Asia
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Click on Manage bookmarks
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Account login BIG Member Your
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Select the flight you want to change.
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Select the new travel date you want.
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Select the new flight you want on the original route.
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Review your add-on services (if applicable)
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Pay the fare difference (if any)
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Your flight has been changed successfully.
3.Thai Lion Air
Thai Lion Air has assistance measures for passengers with domestic flights. Between December 19, 2020 – January 15, 2021, tickets issued before and by December 29, 2020, passengers can keep credit limits for travel (Credit Shell) and select flights later through the Customer Service Center. Or the airport’s airline ticketing counter Details are as follows
Keep a limit for self-travel
1. Passengers can keep a credit limit for travel (Credit Shell) to change the travel date later 1 time, change the travel date by March 31, 2021 without charge changing And does not collect the difference, except for passengers who choose to change travel dates between 26 – 28 February 2021, passengers will have to pay the difference. But no change fee
2. Passengers can keep a credit limit for travel (Credit Shell), which must be a ticket that traveled before 15 January 2021 only and must complete the transaction in the system before the original travel date.
3. After the credit shell has been kept for use. Passengers can choose to change their desired flight later.
4. Passengers can do the transaction at Customer Service Center Or the airport’s airline ticketing counter
5. If passengers wish to travel, they must notify their intention. To request a travel change at least 4 hours before the departure time
6. Passengers are unable to change other routes.
7. Passengers cannot request a full refund. Unless the airline canceled the flight
** Conditions are as specified by the airline.
4. Nok Air
Change travel date “free” unlimited times.
Terms and Conditions
For passengers with a travel itinerary between 28 December 2020 – 31 March 2021, travel dates can be changed without changing fees.
New travel date must be within 30 June 2021 and must be the original route only.
In the event that the ticket price of a new flight is higher than the original flight Passengers must pay the difference of the ticket.
Flight change must not be less than 24 hours before the original itinerary.
This promotion can change the travel date at the website. www.nokair.com Menu “Manage My Booking”
This promotion can be used with all domestic routes.
Other conditions are according to normal conditions of Nok Air.
5. THAI Smile Airways THAI SMILE
For passengers who issued a Thai Smile air ticket (ticket number 909) before and / or within 21 December 2020 for travel Between 22 December 2020 and 28 February 2021
1. In case of changing the travel date (Change Date), the change of travel date must be made at least 4 hours prior to the original flight departure, which you can change the travel date in the same route / travel class code or RBD free of charge. Any spending in case of changing the travel class code or RBD is higher, the passenger must pay the difference (if any) without charge for changing the ticket.
2. In case of Re-Route, the change of flight route must be made at least 4 hours prior to the departure of the original flight. Passengers must pay the price difference (if any) without charge for changing the ticket.
3. Requesting to collect the fare amount in the form of credit (EMD) in order to use the balance for the next trip. This must be done at least 4 hours before the original flight is issued, which passengers can reissue within 120 days after the date of EMD approval. Passengers may request for a credit card refund (EMD) through Own website at https://member.thaismileair.com/customerservice/refund And select grounds for other requests, specify Covid19.
** Handling of air tickets must be carried out within 28 February **
While the State Railway of Thailand
In order to alleviate the troubles for people who purchase train tickets for traveling during 30 December 2020 – 5 January 2021.
1. People who bought individual train tickets in advance If you wish not to travel Can contact to refund the ticket price At least 3 hours before the train departs at full price, in a special case
2. Those who buy group tickets in advance Please contact to request a refund of the ticket fare at least 1 day prior to the departure date.
Effective from 30 December 2020 onwards.
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