The Benefits of the Auto Generali Network: Guaranteed Services, Fast Lead Times, and More

A unique local network

With Auto Generali, in the event of an accident and if your vehicle is damaged, Generali provides you with a network of 1,500 approved repairers spread throughout the national territory. The expertise is carried out by us if you have taken out Damage cover and/or if you are not responsible for the accident; apart from these cases, the expertise is carried out by the opposing party.

By making an appointment, as soon as you arrive at the garage, the authorized Generali repairer takes digital photos of the damage to the vehicle. The expert decides quickly, upon receipt of the photos. In some cases, the expert may ask to see the vehicle. The repairs, carried out according to the manufacturers’ standards, can begin according to the expert’s agreement, the same day or on the date that suits you best.

The advantages of the Auto Generali network:

• guaranteed services;
• fast lead times;
• a professional at your service ;
• the Loan of a vehicle free of charge by the repairer during the repairs (subject to availability);
• Interior and exterior cleaning of the car after repairs;
• Vehicle Control (lighting, level control, tire condition and pressure);
• No advance of costs, Generali directly pays the sums covered in the context of a claim (excluding deductible).

On simple call, Europ Assistance assists you

• An accident, with or without a third party, generates stress! Do not panic ! Europ Assistance provides you, on a simple call, with the information or steps to follow in the context of drawing up an amicable report;
• Whatever your difficulty (breakdown of battery, fuel, puncture, loss of key), the Europ Assistance teams intervene at any time and in any place, even at the bottom of your home. Your vehicle is repaired on site or towed where you want it.

Connected solutions for remote service

By choosing the L’Auto Generali insurance contract, we provide you with:

• Your personal space monespace.generali.fr to find the details of your contracts, the contact details of your intermediary and to declare a claim and follow its management directly;
• The My Generali application:

– to directly locate the nearest repairer;

– to make a simplified Auto claim declaration;

– to estimate your liability in the event of a car accident;

– to share information directly with Generali.

^{Non-contractual information of an advertising nature. The warranties may give rise to exclusions, limitations and deductibles. To find out the details, extent and conditions of guarantees, refer to the general and special conditions of the contract. The subscription of a contract or of certain guarantees remains subject to our rules of acceptance of risks.}