Committed, secure, on a human scale, we are convinced that our tourism model has all the necessary assets to create exceptional moments that live up to the trust our passengers place in us and the reputation of PONANT.
Even more today, our challenge is to transmit to our passengers the feeling of serenity that they come to seek at PONANT.
The crucial point on which we work tirelessly is to provide all the necessary guarantees to our passengers and our travel agent partners on their safety and security.
We are going to capitalize on our exceptional operational experience of the 60 cruises we have conducted this summer to further improve our health protocol, while delighting our customers.
We also look forward to the imminent arrival of “Commander Charcot”, our future high polar exploration vessel.
A ship of a totally new and unique kind in the world, it opens a new page in our history. It will be a major issue for 2021; it will obviously be at the heart of our year and we hope to win over our travel agents and clients with this exceptional product! ”
TourMaG.com – As an individual, do you also have challenges and objectives?
Hervé Bellaïche: “The current global situation is serious and not stabilized … however, I remain optimistic, determined and convinced that we will once again be able to share our passion for the oceans with our passengers and make them discover the most beautiful. places in the world PONANT is a collective adventure.
I often tell my teams that it is together that we will accelerate the exit from this difficult course. This context has pushed us to even more creativity and solidarity within the company.
We saw in this event an opportunity to further strengthen the links between our teams. And between our internal teams and our travel agent partners, key in the past and in the recovery. This is the course we want to keep for 2021! ”
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