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“Shipping to UK Service Guidelines and Restrictions on HKTVmall”

If customers in the UK use the “Shipping to UK” service, they need to register a new account with a UK mobile phone number and can only choose products with a specific label of “Shipping to the UK”. The product price will only display Hong Kong dollars, and the credit card exchange rate will be determined by the customer bear. HKTVmall only arranges local delivery services in Hong Kong, and then a third-party logistics company is responsible for overseas delivery, which will be delivered to the UK within about 7 to 10 days.

HKTV mall stated that the first phase is limited to standard consolidated products, including: supermarkets (except meat products), skin care products and cosmetics, personal and body care products, clothes, shoes and children’s clothing, maternal and child care (milk powder and baby health care) products), electronic products (except lithium batteries separated from electronic products), household goods and furniture, and sports and travel products. Alcohol, alcohol-containing ingredients, Chinese and Western medicines, detergents, and dangerous items are not eligible.

In addition, the merchant’s monthly payment method remains unchanged and the payment is made in Hong Kong dollars. At this stage, HKTV mall

The shipping fee to the UK will not be displayed on the checkout page and charged, and the third-party logistics company will contact the customer for processing. If the product purchased by the customer needs to be taxed, the tax will be handled directly with the third-party logistics.

2023-05-01 10:30:03
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