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Samsung Technological Assistance suggested smashing a broken SSD with a hammer ahead of warranty replacement

Samsung’s German division complex support licensed the customer to destroy the damaged SSD prior to warranty replacement. Tom’s Components talked about it.

A person encountering complications with an SSD been given a reaction from tech support expressing the generate essential to be replaced thanks to a flash memory error. Nonetheless, the owner of the push claimed that the push contained confidential info, which he fears would be leaked. It was unachievable to clear away them, as the SSD was wholly broken.

In response to a person request, Samsung encouraged him to damage the push with a hammer or punch by means of the memory chips. The producer also questioned to choose a picture or online video of the method right before sending the damaged SSD, so that the business would make certain it was the broken system that was sent and not a different. The operator resolved to use yet another method: he ruined the memory chips with a grinding disc and a grinder.

Destruction of a broken Samsung SSD according to the manufacturer’s suggestions | Source: Tom Hardware.

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