Right of Withdrawal and Return Policy: 1. FC Köln GmbH & Co. KGaA

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reasons.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

In order to exercise your right of withdrawal you must

1. FC Köln GmbH & Co. KGaA
c/o 004 GmbH, Stengerstraße 9, 63741 Aschaffenburg
Fax: 0221 / 99 1948 999
Tel.: 0221 / 99 1948 0
E-Mail: [email protected]

inform you of your decision to revoke this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You can use the model cancellation form (, but this is not mandatory.

To meet the cancellation deadline, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences of revocation

If you cancel this contract, we will have to pay you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from you choosing a type of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; Under no circumstances will you be charged any fees for this repayment. We can refuse the refund until we have received the goods back or until you have provided evidence that you have sent the goods back. Depending on which is the earlier point in time.

You must return the goods immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract

1. FC Köln GmbH & Co. KGaA
c/o 004 GmbH, Stengerstraße 9, 63741 Aschaffenburg

to return or hand over. The deadline is met if you send the goods before the fourteen day period has expired.

We bear the costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

Contracts for the supply of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or that are clearly tailored to the personal needs of the consumer, contracts for the supply of goods that can spoil quickly or whose expiry date is rapid would be exceeded, contracts for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery, contracts for the supply of sound or video recordings or computer software in a sealed package if the seal has been removed was removed from delivery, contracts for the delivery of newspapers, magazines or magazines with the exception of subscription contracts.

2023-11-07 18:39:49
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