Hello jlewitan-4,
Welcome to our forum!
I appreciate you taking the time to contact us regarding this charge. I understand, as I would not be very excited about surprise charges on my credit card. From what you mentioned, this charge is from Microsoft Office 365, and they are always set to automatic renewal at checkout. I’d love to see how I can help. First, I’m going to need a little more information from you. Can you send me a private message with the following details?
Your full name
His phone number
Your email
Purchase date
The total amount of the purchase, including taxes in US dollars.
List of all purchased items
Way to pay
The address of the store
Time I visit the store
To send the private message, click on the blue button next to my signature.
Thanks for contacting me!
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