The Bordeaux Academy recently published a practical guide entitled “Manage a crisis situation related to a publication on a social network“. This document is intended, first of all, for school heads, teachers, school life staff, students, families … but may be of great interest to information professionals involved in a media education process. .
This guide aims to respond to emergency situations generated by problematic publications on the social networks most frequented by young people (Instagram, Snapchat, You Tube, Tik-Tok, etc.). It offers specific short-term responses and envisages others in the long term (training of staff and support for families).
Here is an excerpt from the summary of this practical guide:
- Preamble (Small overview of uses and abuses online)
- Respond to a cyber-violence or cyber-harassment case
- Step 1: Understand and assess the situation
- Step 2: Act with the victim and the perpetrators
- Step 3: Report content (Facebook, Twitter, YouTube, Instagram, Snapchat, TikTok, Whatsapp)
- Step 4: Know the legislation
- Step 5: Structure an educational prevention policy
The objective of this practical guide is therefore, above all, to defuse a crisis situation as quickly as possible:
- By allowing the victim to regain control of content concerning him
- By allowing the victim and his family to quickly see the content in question deleted from the social network on which it is hosted; by allowing the victim to block the perpetrator, so that they are no longer exposed to their publications
- By allowing the account administrator and perpetrator, who is often unaware of his responsibilities, to take cognizance of it
- Finally, allowing many young students to master their communication on a social network. It is generally sufficient to challenge the administrator of the account in front of his responsibilities so that the problematic content is removed quickly so that the victim is no longer confronted with it.
Consult this guide: https://fr.calameo.com/books/00498626064def962bc41
Download this guide: https://www.ac-bordeaux.fr/media/24392/download
At the service of your reputation
See our specialized blog on e-reputation: www.votre-reputation.com
And especially the Individuals section: www.votre-reputation.com/particuliers
More informations : www.simplebo.fr
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