Munich – Anyone who had to forego their train journey because of the snow chaos at least did not suffer any major financial loss. Because: Anyone who booked a train trip between December 2nd and 4th – Saturday, Sunday or Monday – will receive a full refund or can rebook free of charge, the railway reported. This also applies to connecting trains in Austria, Switzerland or France. The train connection in Germany is also canceled for saver prices and super saver prices, and alternative travel routes are also possible. Even seat bookings can be canceled free of charge. And if, for example, you have a ticket for a regional train but have to switch to an ICE, you will first have to buy a new ticket, but you can have the costs reimbursed later at the passenger center. If possible, you should only travel from December 5th, the railway advises, as the trains are very full today.
There is less clarity when it comes to flights. In principle, airlines must reimburse ticket costs if flights are canceled. In addition, travelers on flights within the EU can claim compensation of between 250 and 600 euros depending on the route for delays of more than three hours. But: The airlines can reject these claims if there are “extraordinary circumstances” such as extreme weather and snow chaos. A Lufthansa spokesman told our newspaper that they are currently trying to rebook as many flights as possible, but that there is still no binding regulation for cancellations and cancellations. After all, if you were stranded at Munich Airport on Saturday, most airlines offered you a hotel and a transfer there. In addition, in the event of cancellations, you can request an equivalent travel alternative from the airline, such as a train or rental car. hey
2023-12-04 00:16:37
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