Positive customer reviews
From our point of view, tariff optimization in private health insurance with a PKV tariff change in accordance with § 204 VVG is completely unproblematic. It is important to know all of the options within an existing private health insurance system with the respective advantages and disadvantages and to present them to our existing customers for a decision in an ongoing and sustainable support. With our corresponding training and decades of experience with private health insurance, we can provide our customers with binding, timely and friendly advice. Hc consulting AG is not a tipster or a short-term source of information for any private health insurance tariffs that might make a private health insurance policy holder happy for a year with a short-term, cheaper contribution (with a temporary maximum saving). Our work is long-term, we have been looking after our customers continuously for more than 30 years at the same private health insurance with tariffs adapted to the respective life situation. Incidentally, we are of course also liable for our advice and for that reason alone are well positioned. A private health insurance must not only include better insurance benefits than a statutory health insurance fund, but also be cheaper than a statutory health insurance scheme during working life and in retirement age.
For the reasons mentioned above, our customer ratings are mostly very positive. The evaluation portal Proven Expert summarizes the customer feedback on hc consulting AG from various sources here: https://www.provenexpert.com/hc-consulting-ag/
Negative experiences
Unfortunately, we also get bad reviews. How come, how can we improve our advice to those insured by private health insurance and our work? Not only the private health insurance tariffs, but also the performance of hc consulting AG should be optimized on an ongoing basis. We are constantly working on ourselves.
In some cases we cannot meet the request for advice and support on private health insurance. This can also be the case, for example, if the name of your own private health insurance is noted on the list of insurance policies we have processed. To our chagrin there are a few exceptions. These are primarily due to the private health insurance. We very rarely reject processing. However, these few processes regularly lead to dissatisfaction and negative reviews.
Nothing works without email
Some people insured with private health insurance would like advice from us, but at the same time do not want to be looked after by the insurance company and therefore do not want to authorize us as their broker. That will not do. That is why we need a standard broker authorization required by the insurance companies before starting our work. An independent insurance broker represents the interests of its existing customers. All advice is given by phone and email and is always 100% free. Read about our way of working at Stiftung Warentest Finanztest on test.de. We present ourselves on hundreds of websites with our own extensive content on changing private health insurance rates and customer care.
Basically, we look after private health insurance customers with these private insurances:
Allianz, ARAG, AXA, Barmenia, Bavarian Insurance Chamber, Central Generali, Continentale, Deutscher Ring, DKV, Gothaer, Hallesche, Hanse Merkur, Inter, Munich Association, Nürnberger, R + V, Signal Iduna, SDK, UKV, uniVersa. (with exceptions)
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