The viral impact of soaring flight ticket prices, Lion Air appealed to prospective passengers to be more careful in buying airline tickets.
Lion Air The Group urges all prospective users of flight services in facing the peak season for the holiday period and Lebaran 2022, to prepare travel plans early, wisely, carefully, and better understand information when purchasing airplane tickets.
The sale of flight tickets in a system will provide detailed information about routes, flight frequencies, flight numbers, airlines, fares and others.
If the flight status to the destination city
1. Availability of seats for direct flights is listed (written): N/A (not available) and
2. Sold Out (sold out),
then the system on the search engine on the website, application, tour and travel, ticketing office, call center will offer/provide alternatives so that new routes appear/publish (publish) a new choice of routes as a solution so that the customer (potential passenger) can arrive at the final destination via transit. and transfers – stopovers at certain airports according to system recommendations.
Transit and transfer flights are:
1. Combination (multiple flights and multiple airports) flight services from the airline itself or with other airlines.
2. On Batik Air flights, if the price of economy class tickets are sold out and business class is still available, a combination of business class prices with other airlines’ economy class will occur
“This will automatically bring up the total selling price of tickets from the entire transit sector into one ticket price information that must be purchased/paid by the customer (potential passenger),” said Corporate Communications Strategic of Lion Air Group, Danang Mandala Prihantoro, in a statement Friday (6/5/2022).
“As an example and explanation: flights from City A to the final destination of City B. Direct flights (non-stop / without transit) are not available or all flight seat classes are sold out (sold out), then the system provides an alternative so that prospective passengers can go to the final destination City. B with transit and transfer (stop and change planes) using other airlines through the airport in City C,” explained Danang.
“Flights from City A to City C are with Batik Air airline (transit at City C airport). Flights from City C to City B are followed by Wings Air (transfer at City C airport),” he concluded.
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