“On Saturday at 23.45 we restored the availability of the Makler modules in the Moje ING internet banking and in the ING Makler Mobile mobile application. This means that the brokerage system is already operational and you can log in to it” – we read on the bank’s website.
ING is struggling with failure for the third day. There is no access to the broker
The failure lasted over three days. Services will be restored after 79 hours of unavailability. But, as the bank adds in the statement, there may still be short technical breaks during the weekend in connection with possible further works on the system.
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“We apologize for the failure. We are fully aware of the situation in which we put our clients. Therefore, we have decided that by the end of December this year all clients of the ING Brokerage House will be able to conclude transactions without brokerage fees, we will set up a special team to efficiently handle complaints “- we read.
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Credit during a pandemic. It’s cheaper than a year ago
ING has announced that it will publish a detailed report on the bank’s website explaining the reasons for the failure and describing the course of repair work. “We need a few days to thoroughly analyze the situation with an external system supplier” – it was written.
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2h ago
toroAfter such a huge failure and such a modest compensation for account holders, I am setting up a brokerage account in a competitive dm on Monday * No words.
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