Pl need to go to your post office to see unhappy users: there are full canvas. The @lisalaposte account, customer service “at your service and listening to you” on Twitter, spends its days responding to Internet users who are turned up against their delivery man. Most often, this concerns a calling card left in the mailbox without ringing, a damaged package, left under the mat … or a package that has not been delivered. In short, the impression that the delivery man did not do his job properly.
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“The service is no longer there,” he laments. “I’m trying to be a postman like in the old days, and I’m very happy to do my job. 80% of my colleagues can no longer. It’s enormous ! Worries the postman. Edouard must follow specific rules: “We have to do our tour in the imposed direction, we are not allowed to deviate, because if we have an accident, it is for us. We take risks every day. You have to ring the intercom, but back then you weren’t allowed to go upstairs or enter someone’s backyard. “
For him, the new factors are conditioned to go faster. “My replacements, the distribution mistakes they make, you have to see! They’re going too fast, ”he says. Edouard nuances all the same: “It must not be said either that it is only the management that is wrong. I have a lot of colleagues, we want to tell them “you are not paid to do nothing”. For me, there is also abuse on the part of colleagues who do not move their asses. You need to go forward. “
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FranceTV Info
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