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HONEYWELL’S AUGMENTED REALITY SOLUTION SET THE PATHWAY FOR UNCOMPLICATED CHRISTMAS SHOPPING EXPERIENCES

Charlotte, N.C. (ots/PRNewswire) As peak shopping season approaches, solutions that improve customer experience and speed decision-making are becoming increasingly important. To optimize retail operations and efficiency, Honeywell (Nasdaq: HON) today released the latest version of its powerful Barcode decoding software SwiftDecoder™ presented, which makes shopping easier and ensures a smooth shopping experience.

  • The solution uses cutting-edge technology to help companies optimize operations, increase employee productivity, and provide seamless purchasing options

Used by businesses worldwide to scan millions of barcodes daily, SwiftDecoder turns camera-enabled devices into efficient barcode scanners that enable fast and accurate data capture. Retailers can seamlessly integrate the software’s augmented reality plug-ins into in-store employee and customer applications. This integration increases productivity by allowing you to scan shelf labels and visually overlay graphics and information on the screen. This is beneficial for store associates who manage inventory and ensure pricing accuracy, as well as customers looking for promotion information and nutritional information, and contributes to a seamless checkout experience.

“SwiftDecoder enables retailers to develop innovative applications that revolutionize the customer experience,” said David Barker, president of Honeywell Productivity Solutions and Services. “Fast and seamless checkouts not only increase customer satisfaction, but also improve operational efficiency and enable companies to deliver a cutting-edge shopping experience. Honeywell’s technology delivers accurate, real-time product information to both employees and customers, resulting in “This convergence of technology and consumer empowerment is helping to transform the retail landscape and promises a future where frictionless, efficient and convenient shopping is the new norm.”

As the peak shopping season approaches, solutions that improve customer experiences and speed purchasing decisions will be critical. With shopping options like “Click and Collect” and innovative options like “Shop and Go” – where customers can complete their purchases in-store without interacting with an associate – the launch of SwiftDecoder offers the opportunity to create unique shopping experiences that Encourage customers to make repeat purchases. The market research company Gartner reports that customer experience influences 66% of loyalty, more than price and brand combined, and 94% of consumers are more likely to make further purchases if the experience is positive.

Reduced checkout wait times mean more customers can be served in less time, which in turn can increase the store’s overall sales potential. This technology can also enable better inventory management by providing real-time data on product popularity and availability, allowing companies to make more informed inventory decisions.

SwiftDecoder’s advanced image processing algorithms can be used in a wide variety of devices, including mobile phones, tablets, computers, portable scanners, drones and kiosks, and for a wide range of retail and logistics applications.

Honeywell is a pioneer in the barcode scanning industry. From inventing the most commonly used barcode in retail, manufacturing and healthcare (Code 39) to inventing the barcode for air and rail passenger processing (Aztec 2D), the company helps organizations increase their efficiency , increase productivity and improve customer satisfaction. The company continues to work with companies around the world to deliver new technologies that help transform essential business processes. For more information about Honeywell’s retail solutions, please visit sps.honeywell.com.

Honeywell is an integrated operating company serving a broad range of industries and regions around the world. Our business is aligned with three powerful megatrends – automation, the future of aviation and the energy transition – and is supported by our Honeywell Accelerator operating system and integrated Honeywell Connected Enterprise software platform. As a trusted partner, we help organizations tackle the world’s most difficult and complex challenges. We provide actionable solutions and innovations that help make the world smarter, safer and more sustainable. For more news and information about Honeywell, please visit www.honeywell.com/newsroom.

whitney.ellis@honeywell.com

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