An Edeka customer discovered mold on her sausage after buying a hot dog, but her subsequent complaint on Facebook caused a lack of understanding among users.
Munich – Customers can usually register in the supermarket or discount store rely on the expiration date information on the packaging when it comes to whether a product is still fit for consumption or not. However, it is advisable to check the products carefully before consuming them, even if they are still edible according to the MHD, in order to detect previously unnoticed bad spots or even mold on the food in good time. This was the experience of one Edeka customer who quickly shared her disgusting discovery online.
Edeka customer makes a disgusting discovery over a hot dog
The angry customer shared his discovery Facebook and wrote to Edeka: “It would be great if you check your goods when you have cleared them.” Fortunately, his son discovered the mold before eating. According to his own statements, this is the third time the customer has accidentally bought spoiled products in the supermarket. “Smoke less, work more”, he reproached me, “Your shop can no longer be recommended, it’s a pity … it was different.”
The customer attached a photo to her post that clearly shows the mold stain on the hot dog sausage. Also, in the second photo she shared, according to the expiration date, the hot dog should last more than a week.
The Edeka customer’s complaint causes misunderstandings on Facebook
Before long, the comments under the angry customer’s post started piling up. User reactions have been somewhat less sympathetic. “There are always ‘air extractors’ that get moldy very quickly. The staff can’t constantly check the entire inventory,” explained one user, and also gave the customer advice for the future: “If I see something like this on the shelf (I always look at the goods I buy), then I take out the goods and hand them to someone from the staff without negative words. I always get a thank you and a friendly smile…that’s how it works.”
While one user was able to understand the customer’s anger, another user lamented, “A post like this doesn’t get dumber than this.” Another sarcastically commented, “It’s best for employees to open each product, turn it three times, and bite into it so they know if it still tastes good.” Another user also protected the employees of the Edeka branch. “Obviously you didn’t see the white horse either,” he observed.
Edeka itself also responded to the customer’s contribution. An employee in charge of the Facebook account thanked them for reporting it and asked if the hot dog was a private label product. So far, there has been no response from the customer to the comment.
Recently, a Kaufland customer complained about one Disgusting discoveries with Kaufland’s trademark slipper on Facebook. Also an An Aldi customer recently made a nasty discovery in a pack of tomatoeswhich he immediately shared online. (rr)
