Czech Post Employee Resigns Due to Abuse and Stress: A Look Inside the State-Owned Enterprise

photo: Redakce PrahaIN.cz/Česká pošta in Jindřišská street

We would be hard-pressed to find a state-owned enterprise that receives more criticism than Czech Post. It falls under the responsibility of the Department of the Interior of Minister Vít Rakušan (STAN). PrahaIN.cz has written several times about the conditions that prevail inside.

Three hundred branches were closed a year ago and over a thousand employees lost their jobs. Our editors spoke with a longtime delivery woman who avoided being fired. She talked about happiness. Now he expresses himself differently.

She delivered mail in Prague 3 and worked for the Czech Post for nineteen years. As she stated, although it had become more and more difficult work lately, she liked it. She endured abuse, insults, stress.

When the company was making massive layoffs last year, she spoke of happiness. “Someone tells me I’m crazy to stay here for that money. But I’ve been here for an awful long time, I don’t even know what else to do,” she told us last year during the holidays.

However, the situation worsened so much in recent months that she had to resign.

“There are few of us overall, everything is taking longer, the sorting centers are literally a mess. I’m sorry, it will be a terrible change after such a long time. But I couldn’t handle it anymore. Insults, swearing, workload, no understanding. Almost all my female colleagues left. New ones are still being recruited, but no one can last very long,” she described.

Her salary was 22 thousand net.

Czech Post logo. Photo: PrahaIN.cz

The family was relieved

The last straw was a man from Žižkov, to whom she delivered mail. “I was throwing a bill into his locker, and when he saw me from the window, he ran at me saying that I had lost the parcel, that I should bring it to him immediately, that he paid three thousand for it,” she recounts.

When they looked at the tracking together, they found that it had returned to sender exactly thirty days after it was sent. According to the application, the addressee could not be reached. “He yelled at me that he had been home all day, that all he had to do was ring the bell,” she describes. “I had to admit to him that it sometimes happens like this, that the drivers have had enough and sometimes they just leave the parcels at the branch. But the announcement should come, that’s true,” he adds.

The man insulted her and cursed her.

She returned home with a bang. And similar situations were repeated several times a week.

Therefore, starting in April, she starts a new job as a social worker in a children’s home. “I’m really looking forward to it, it will be a change. The happiest is my family, who will no longer have to watch how I struggled every day after returning from work,” concludes the former postwoman.

Our editors tried to find out how many employees resigned in recent months.

“Currently, we can provide information for 2022, when the total fluctuation reached a value of 30.3 percent. Voluntary turnover was at 17.5 percent. If required, the 2022 Annual Report is available where this data is also provided. The annual report for the year 2023 has not yet been published, so we cannot provide the data,” Matyáš Vitík, press spokesman for Czech Post, told PrahaIN.cz.

2024-03-29 04:30:34
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