Jakarta –
Number of insurance customers unit link claimed to feel cheated because the money received when it was due did not match what was promised by the agent at the time of the offer.
Insurance Victim Coordinator Maria Trihartati revealed that during the bidding process the agent never explained any risks that might occur. In addition, they were also not explained about the costs to be paid.
“There is no explanation of any costs, so indeed they only explain about profits, which are sweet,” he said to detik.com, Monday (24/1/2022).
Insurance observer Irvan Rahardjo revealed that in the process of selling this unit link, there are costs that must be borne by the customer.
“There is a registration acquisition fee, starting from the administration fee, it’s a lot, but their agents never explain it at all. They often mention savings, even though the savings are different, the savings are fixed and this can fluctuate up and down,” he explained.
Irvan said this condition meant misselling by agents. “Many agents take advantage of customer ignorance by hiding the real facts. The agent should explain in detail to the customer and the customer must also ask a complete question,” he explained.
Quoted from the official website of attitudeiuangmu.ojk.go.id when a prospective policyholder buys a unit-linked product, there is an insurance fee, which is a component that is charged to consumers in connection with the coverage provided by the insurance company.
What other costs? Click next page.
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