Customer Data Platform (CDP) technology functions to combine all user data from various sources and process this data with AI (artificial intelligence) technology. From the data that has been collected and processed, CDP technology can help provide recommendations to companies about what steps to take next and what platform to use.
Sprint Asia CEO Setyo Harsoyo said that through this collaboration between Sprint Asia and Resulticks, the two companies aim to increase effectiveness and create efficiency in terms of understanding the characteristics of the Indonesian market. Customer Data Platform (CDP) technology was introduced.
“Given that Indonesia’s economy is dynamic, diverse and quite large, we are confident that our collaboration can make a significant contribution to the growth of our business partners and clients, thereby having a positive impact on the national economy,” said Setyo.
Founded in 2004, Sprint Asia has almost 20 years of experience in the IT industry. Sprint Asia has helped many companies in Indonesia with end-to-end communication solutions to improve customer experience.
Supported by Intelligent Messaging, Sprint Asia makes it easier to integrate WhatsApp Business API, send broadcast messages, speed up customer service performance through a combination of Live Chat Agent and Chatbot, provide digital vouchers, and of course the latest is Customer Data Platform technology.
Meanwhile, Resulticks is a company from Singapore which is also one of the global leaders in real-time audience engagement solutions that provide the best growth. With an AI-powered, minimal server usage, and customer-centric approach, Resulticks is changing the way brands reach, acquire, and maintain satisfied customers.
Resulticks Co-Founder & CEO Redickaa Subrammanian stated that “With Resulticks’ expertise and years of experience as a digital solution, Sprint Asia is the right partner for us to work together to help companies in Indonesia achieve the highest level of growth in accordance with hope from Resulticks.”
Sprint Asia and Resulticks agree that this is a huge opportunity to accelerate the expansion of world-class omnichannel customer engagement in the Indonesian market. Through innovative programs and initiatives that leverage the strengths of both companies, both parties expressed confidence that they can significantly accelerate digital transformation in Indonesia.
2023-12-05 14:24:42
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