Yesterday, a netizen published an article accusing the Tsim Sha Tsui restaurant “Hei Hua Niu Ranch” that the owner ordered “Taiwan Spicy Volcanic Pot” on the afternoon of December 4th. After the dish was placed on the table, the staff “added alcohol-like liquid to the mouth of the volcanic hole and lit it.”
The owner said that after the flame disappeared, the staff added spicy oil to the hole. tiptoed. He runs down the hall, screaming that the pot exploded!!”
According to the photos uploaded by the owner, the victim’s eyes and face were dirty. The victim also said that there was a tingling sensation in the eyes and face, and the vision in the left eye was also somewhat blurred.
The owner quoted the store manager as saying the same incident had never occurred: “The manager said he would reimburse the cleaning fee, but if you choose to call the police, you will also be charged for the food.” Eventually, the victim decided to call the police and was hospitalized for treatment, but the doctor diagnosed her with facial burns.
After publishing the article, subject said the restaurant had contacted her to discuss compensation, but subject said, “No need, you didn’t even apologize. Compensation is not important, but if the injury is a child or an elderly person, the consequences will be dire. I’m really angry!”
Heihua Cattle Ranch also posted a notice of apology on Facebook yesterday, expressing its sincere apologies and deepest condolences for the loss of the customer’s body and property caused by the accident. The restaurant said it immediately stopped selling the product to ensure customer safety and understand the incident: “Frontline colleagues have failed to properly handle the incident in a timely manner, which is undoubtedly the responsibility of the restaurant.” agency”.
The restaurant also emphasized that it actively and truthfully communicated with the victim to ensure she received adequate medical care and compensation for property losses.
