A sum of 67,292 CFA francs is improperly demanded from Yves Tchoumichi Wank residing in Nkolmesseng in Yaoundé. He disputes this payment and brandishes the balance of the statements on the prepaid subscriber meter in his name since July 2021.
Just opposite the Eneo agency on 3rd street in the Nylon district of Bafoussam, an electric pole broke a few weeks ago. The electric cable that carried hangs above the heads of users who go there to pay their receipt. Traffic on this street has become more complicated. Approached sources close to this electricity distribution company say that this fire is not likely to cause irreparable damage. However, this opinion is taken with a grain of salt. Because, Eneo agents are reputed to be lax when it comes to settling a sentence or solving a problem that can avoid a risk for users.
Tenant in a housing estate in the Nkolmesseng district in Yaoundé district behind the secular private school Plume Or section. Yves TCHOUMICHI WANKO Yves has been gnashing his teeth against agency officials for more than a month. The electricity distribution company abruptly suspended its electricity supply, without any notice or valid reason. On July 7, 2023, he went to the territorially competent Eneo agency to complain. There, no one looked into his case. “I regularly paid my bills. I am surprised that Eneo serves me an imaginary invoice to say that I have to pay him money for fraud. I went there to explain what is happening. They shone with a disrespectful attitude. I explained that when I arrived in this camp, there was no meter. I took advantage of a campaign to offer me a subscription on a prepaid account. And I always paid my bills before consumption. I am surprised that I have been asked to pay 67,292 CFA francs”, he explains.
An altercation and a fine of 100,000 FCFA
It could be that a team of Eneo agents on a control mission in the area have found leaks in terms of consumption. Drinks put to the credit of many members of the city which accommodates Mr. Tchoumichi. They claim to receive electrical energy from Mr. ETOUNDI Pierre who presents himself as an employee of Eneo, for a sum of 2,000 CFA francs per month per person. “They take advantage of the dispute to go and meet Mr. ETOUNDI. When he came to meet me, he took the invoice and declared this: this invoice must be cancelled. It is I ETOUNDI Pierre who sheds light on this camp. I do not cheat. The energy comes from my meter,” denounces Mr. Wanko.
“I ask you the following question: when a well-identified ENEO agent who should be penalized? The ENEO agent or the ENEO customer?
Since August 11, 2023, four tenants who took the light from
Prepaid and come to settle in the camp because they couldn’t stand the darkness.. Saturday July 15, 2023 while the ENEO agents came to the camp. They cut the wire of this meter and an altercation and a fine of 100,000 FCFA but the invoice still bears my name. It’s for “parallel line”. That’s all I can tell you. Since I got prepaid I regularly charge it and it’s Mr. ETOUNDI ENEO agent at Essos who delivers the energy in all this camp to from a meter fixed in his apartment located 80m from ours. ENEO agents say that this meter is even fraudulent. I leave it to you to judge.
Hoping that my letter will be taken into consideration, please receive, Mr. Director General, my best regards,” he points out.
By correspondence dated August 2, 2023, the unfortunate person seized the central agency in Yaoundé. Until the time of going to press, no reaction from the officials of this company.
