More than advice or training to manage their stress, “mental support” travelers prefer to be accompanied, “physical support” while traveling with, for example, recommendations for restaurants, access to airport lounges or subscriptions to go to gyms.
Another gap: buyers place more importance on the possibility of working from home before or after a trip (64%) than travelers (48%). The latter prefer additional leave to compensate for business trips outside working hours.
“This survey reveals a significant gap between supply and demand for well-being, as well as differing views on which measures best support the well-being of travelers“, analyse Mike Janssen, Global Chief Operating Officer et Chief Commercial Officer de BCD Travel. “Buyers need to align their policies with what their travelers value.”
This is all the more crucial as buyers are 56% to estimate “that over the next 2 to 5 years, caring about the well-being of employees will be increasingly necessary to attract talent.”
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