The plane had already taken off at the gate, but turned back to drop the two out. Degyansky entered into the discussion with the staff, because the boy had just put on the mask again in the meantime, but to no avail. “We’re trying to get him used to it, but he’s two years old,” the woman tells USA Today.
As per the guidelines, children two years of age and older must wear a mouth mask that covers their nose and mouth if sufficient distance cannot be maintained. “My child really turned two two weeks ago. I understand that you have to draw the line somewhere, but a little compassion for everyone’s individual circumstances would be nice. ”
Degyansky said he felt humiliated when the plane returned to the gate. According to her, the airline tried to arrange another flight for her, but there was no flight that would go to Chicago the same day. She decided to buy tickets from another company, but it cost her $ 600.
“I was really left on my own – how do I get home? What if I didn’t have the money to pay that $ 600? ” She has since learned that Southwest Airlines is going to refund the money, but she has not yet received it. The airline has announced in a response that it will contact her and that they will find out what exactly happened.