If you notice that the touch screen interface of your iPhone 11 is no longer working properly, Apple is aware of your problem. The manufacturer is launching a replacement program for defective models sold between November 2019 and May 2020. For the manufacturer, this is a small percentage of iPhone 11 and the devices suffer from a hardware problem in the module. ‘display.
If you think your iPhone 11 is affected – the problem doesn’t affect the Pro version or the Pro Max version – you can go to the Apple technical support site and enter its serial number to see if it is eligible for the Display Module Replacement Program.
You can then go to an Apple Store or Apple Authorized Service Provider, or even arrange to have the iPhone 11 shipped by mail. Before repair, Apple asks to backup iPhone data to iCloud or to computer.
The iPhone 11 Display Module Replacement Program is valid for two years from the date of purchase of the device, but does not extend its warranty. However, Apple says it is possible to get a refund if the display module repair has already taken place and you had to pay for it.
Source : 9To5Mac
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