For the time being, these are parts and equipment that customers can request. With that, they can repair the screen, the glass on the back and the charging port of these smartphones plus those of the Galaxy Tab S7 Plus. In addition to parts, Samsung and iFixit also provide instructions for carrying out the repairs.
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In addition, the company’s customers can now return broken parts when making repairs for recycling. While the number of affected devices is still small at the moment, Samsung plans to expand that number.
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The service was held in April announced. It is not clear when it will be possible for Europeans to take advantage of these new repair options.
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It has long been the rule that smartphone manufacturers repair their phones themselves. Consumers who wanted to work from home or through another repair shop couldn’t just get the right parts. They also lost their warranty if they opened the smartphone themselves.
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The right-to-repair movement has resisted this trend for years. In 2019, the European Union passed a law requiring manufacturers to supply replacement parts to professional repairers. Such legislation is also being discussed in the United States.
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The state of New York has been in effect since June with the most far-reaching right-to-repair law: there manufacturers are now obliged to provide free explanations about repairs and to sell parts for a reasonable price to both repairers and consumers.
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