All the flaws of the green pass: from those who do not receive the code to the healed with the wrong certificate. The rush to resolve critical issues before the decree

The green pass is preparing to become the pass to enjoy an evening at ristorante indoors, as well as to go to the stage or yet concerto. With the new anti-Covid decree being studied by the government, it will be the main tool alternative to restrictions in the fight against the pandemic. Yet, in Italy there is an audience of people unfairly excluded from the green certificate: healed O vaccine who would be entitled to the green pass but that simply they can’t get it, or they have received it but it is mistaken. Our readers have sent us dozens of reports: their testimonies are the story of bureaucratic flaws and gods paradoxes that meet in obtaining the green pass. The more stories unlikely concern those who three months after theirs healing since Covid have carried out a single dose of vaccine, enough to consider completed the vaccination cycle: some say they have not even received the green pass, others have it but it’s wrong. In fact, it appears that they have carried out one in two doses and the words “certification valid until next dose”. Which, however it is not provided. The same problem, however, is also encountered by those who carried out the heterologous vaccination. Is this certificate valid? If so, until when? Look for explanations by calling the public utility number (1500) is practically impossible: it turns out busy, if you take the line the waiting time is on average about an hour.

The same Ministry of Health explains that given the very high number of calls, the call center is in suffering. A is in progress reinforcement of available personnel and the first effects should be seen in the coming days. The 1500 it should help, for example, to solve the problems of those who have not received or have lost theirs codice AUTHCODE, which you should receive via text message or email after vaccination. The problem that concerns the recovered or who carried out the heterologous, however, is more complex: the ministry and the Regions I’m at work to solve all critical issues that the citizens they are meeting in obtaining the green pass, explain from the Department of Health. In the past few days they have been held technical tables and others are underway, one solution it should be on the way. Time is running out, because between now and Thursday in cabinet the green light for the new Covid decree is awaited: the green pass will be necessary, depending on the color of the Region, to enter the bar and in restaurants (maybe a single dose will be enough), to go in dance club, in gym, al cinema and more generally in places where events and concerts are held, stages included. The hypothesis is that from September it will also be necessary to take the public transport (trains, airplanes and ships).

Currently the green pass is obtained with a negative swab (but it is valid only 48 hours), with healing (lasts six months) and precisely with vaccination. In this case, the certificate is valid in Italy already 15 days after receiving the first dose and until the date you receive the second dose, the validity thereafter is another 9 months. However, this too could change with the new decree. To travel abroad, however, you also need the recall. And here the first problems arise for those who have a wrong green pass. At the end of June, a couple from the Savona area was blocked on the border between Italy e France because, despite having carried out the double heterologous vaccination, only one dose appeared on their certificate. It is the same situation that he denounces Michele: on 30 March he took the first AstraZeneca dose, on 15 June the second with Pfizer. In his green pass, however, “appears just one dose of Pfizer “. At the moment it is a trouble especially for travelling abroad, however, it could soon become a insurmountable obstacle also to participate in an event or take a train in Italy.

The odyssey of those who do not receive the green pass – “I am one of the many people who have had Covid in recent months (at the end of May), I have not had the vaccine and I have not downloaded the green pass because it is not present anywhere. We are in a limbo and nobody talks about us ”, he writes Cristina. His situation is that of someone who does not have the certificate of healing (NUCG) or the authorization code (AUTHCODE) which is usually sent after the vaccine. The reports of similar inconveniences they come from different regions. Sonia, for example, she writes from Friuli: she is a teacher, on December 17 she recovered from Covid ea March received the first dose Astrazeneca. “However, I have not received the code from the ministry – he says – since June 27 I am trying to obtain it. An odyssey between phone calls to the Prevention Department, the Civil Protection of Palmanova, ai toll-free numbers indicated by the Ministry, al general practitioner, at all pharmacy of the territory … Nothing. The void”. A similar story tells it Anna: “I’m from Milano, I had Covid in December and as a teacher I received a dose of the vaccine in April, but the green pass it does not arrive. Almost impossible to contact the references indicated on the site in charge dgc.gov.it“.

The procedure indicated by the ministry – Dcg.gov.it is precisely the ad hoc site for download green certification. The portal also explains how to get the green pass without have received the text message or email with the code for occurred vaccination O healing. To acquire the certificate, however, you must authenticate with your credentials SPID or YOU (the electronic identity card). Another possible way involves the use ofApp Io, where you directly receive a message when the national platform issues the certificate. However, if a person does not have a SPID, CIE or APP IO, at the moment the only way indicated by the ministry is to contact their own doctor O pharmacist: “The doctor and pharmacist, by accessing the Health Card System with their credentials, will be able to retrieve your COVID-19 green certification. You will need your tax code and the data of the Health Card ”, reads the site. The other possibility, they always explain from the Department of Health, is to always contact the family doctor or the competent ASL, or thebody in charge to send the data to the ministry which then communicates the code to the citizen, to verify that the data have been correctly sent. As reported by our readers, however, often the run-up to the code is reduced to a reprimand of responsibility unsuccessful.

The case of those who received the wrong certificate – Yet more complex instead it is the situation that concerns that audience of people recovered from Covid and vaccinated with a single dose, necessary and enough to complete the vaccination cycle. “Despite the vaccination certification issued by the Hub where I carried out the vaccine (Fiera del Mediterraneo, Palermo) shows the words ‘single dose’ … ‘because healed’ … The green pass shows the words ‘1/2 dose’ and ‘valid until the next dose’ “, signals Ivan. His is a problem common to many: “Now we are in limbo, not represented, not calculated ”, he vents. How long will their certificate really be valid? Will they get a new, correct one? All questions at the moment without an answer, waiting for the government and the Regions to find a square. Meanwhile these people live on paradox to have completed the vaccination cycle but not to have a green pass suitable: to travel abroad are forced to carry out a tampon, they soon risk having to do it also to move to Italy. Sara denounces a similar situation, but on the contrary: in February he took the first dose, then it was positive. His vaccination cycle is considered concluded, so it should have a valid green pass 9 months: “Now I find it written that it will expire in August, a 6 months from the disease “. A flaw, like the one he is experiencing Marinella: “I am one of the thousands of people who made the heterologous vaccination. The green pass that was issued to me refers to 1/2 doses provided, so as if had not completed the vaccination cycle “. “The problem now is: this green pass is from be considered valid? Or when I try to catch a long-distance train they’ll do me stories?“. These are the justified fears of those in this limbo.

Other critical situations – Finally, there are the specific cases. They concern for example who for allergy, disorders and previous illnesses cannot carry out the vaccination: to date there is no green pass for these categories of people, except by means of a swab. Just as the certificate is not issued to those who have recovered the most 6 months but at the same time it still has a number high of antibodies: the serological test in fact it is not considered valid. Finally, yet another paradox is the one denounced by Gianluca: “I, Italian citizen resident in Rome, last June 2 I turned out positive to a molecular swab while I was abroad, in Colombia. After recovering, I returned to Italy with a negative molecular swab. Nevertheless, my doctor was unable to insert my positive swab into the system, since the test was not carried out in Italy and therefore, i can’t get the green pass for previous infection “. “I am indignant and I feel abandoned by the State ”, writes Gianluca.

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