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A snail mail? Complaint wave about late packages

The corona diseases in at least two of three affected distribution centers in Vienna and Lower Austria are due to contract workers. Because of this sick leave and because it has been necessary to process 600,000 to 700,000 parcels a day for ten weeks now, as usual Christmas, there are “delays of a few days in the eastern region,” explains the Post.

“Not just complaints”

This can also be seen in customer inquiries, which are also on the level of Christmas be. But it is not just a matter of complaints, a spokesman emphasizes: “We have already put all levers in motion to work through the arrears with the support of the Federal Army, with special shifts and with the redirection to other locations.” to return to normal conditions.

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