Vacation: Whether it’s a cruise or Deutsche Bahn – if THAT happens, you’ll get your money back
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Cruises: Holidays on the high seas
– Cruises: Holidays on the high seas Every year more tourists set sail. Cruises are becoming increasingly popular around the world. More and more Germans are also vacationing on the high seas.
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Who this year in the Vacation wanted to fly has most likely witnessed a taste of the current travel chaos.
Thousands of flights were canceled at short notice due to a lack of staff or waves of illness. But not only for flights, but also for canceled or delayed train journeys or cruises – vacationers usually only one question is of interest: How do I get my money back? ARAG experts clarify.
Vacation: This is how much money you get back for cruise delays
The so-called package travel law applies to cruises. If a trip is canceled or the ship arrives late at the port of destination, passengers can request a reduction in the price of the trip. Depending on the delay, you can get back up to 100 percent of the daily travel price, up to 50 percent in the case of a route change, and up to ten percent in the case of a cabin change.
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In addition, passengers could fall back on EU passenger rights in the event of a cancellation or delayed arrival/departure. From a journey duration of 24 hours, as is usually the case with cruises, holidaymakers can request a refund of 25 percent of the travel price in the event of a delay of around six hours.
+++ Cruise: Revenue first? Passenger raises serious allegations against Aida +++
Vacation: This is what the regulations at Deutsche Bahn look like
The situation is different with Deutsche Bahn. In May 2022, only around 60 percent of long-distance trains arrived at their destination on time. But here, too, there are passenger rights regulated by the EU.
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If the arrival at the destination station is delayed by at least 60 minutes or the train is canceled completely, you can have 25 percent of the ticket price refunded. If you are two hours late, you can even get a 50 percent refund. (at)
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