Dear Sir,
Mr./Mrs. Muhammad Izazad,
Thank you for being a loyal Traveloka user.
Respond an open letter addressed to Traveloka by Mr./Mrs. Muhammad Izazad at MediaKonsumen.com on July 4, 2022, we can inform you that Traveloka has contacted Mr./Mrs. Muhammad by telephone to confirm the status of the refund and the best solution regarding the situation that Mr./Mrs. Muhammad Izazad is experiencing.
Providing convenience and comfort to users is our main focus. Therefore, we will make comments and suggestions submitted to Traveloka as valuable information to continue to improve Traveloka services and products in the future.
Thus, we convey this official statement, we apologize for the inconvenience. Thank you for your attention.
Best regards,
Tim Customer Care Traveloka
Traveloka Campus (d/h Green Office Park 1) North Tower
Jalan Grand Boulevard BSD Green Office Park
Regency. Tangerang, Banten, Indonesia
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