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Transition Period and Improved Interaction: A Detailed Insight into the AVTOVAZ Warranty Process

However, the process of interaction did not improve immediately, and there was a rather long transition period.

“For almost five months last year, Renault dealers provided a guarantee at their own discretion, and no one paid them for it, simply on the promise that AVTOVAZ would undertake the obligations,” says Sergei Meshcheryakov. “But now all processes have been set up, absolutely all technical services are working as standard, our warranty providers contact AVTOVAZ structures and submit warranty repairs. AVTOVAZ either accepts or refuses, like absolutely any brand. Disputes are resolved through separate technical control services. That is, everything works like with any foreign cars.

2023-09-12 01:00:31
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